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Registered in England No: 10389417

VAT No: 279 1508 76

Survey: Shower People Ltd. offer a free no obligation survey within West Yorkshire. We will always where possible leave you with a quote sheet containing a price. If you would like to go ahead with booking a job you will be required to sign and date to agree to the Customer Agreement shown on the job sheet and in full below in the Customer Agreement section. If you decide after we have left to go ahead with a booking please call us on 01133 450 300 by doing so you are verbally agreeing with job sheet and the Customer Agreement. All quotes given by Shower People Ltd. are valid for 3 months after which you will need to discuss with Shower People Ltd. of any increase or decrease in prices due to material cost inflation. All drawings created by Shower People Ltd. are for illustration purposes only and are not to scale. Where possible we will aim to match or beat a written quote from another company.

Customer Agreement: By agreeing to proceed with proposed works with Shower People Ltd. I agree with the price and start date of work. By signing the job sheet or verbally agreeing over the phone, I agree that if I decide to cancel the agreed work I will be subject to a 20% restocking charge on all materials made payable within 14 days of cancellation. If at any point I decide to change or add anything to the job, Shower People Ltd. will amend this on my final invoice. No deposit is required and payment is due on completion of job, for payment see below. Any unpaid jobs on completion of work will incur a 5% late payment fee for every 7 days a payment is not made. Payments received via cheque will be banked via Shower People Ltd. any cheques that are then cancelled will result in a charge £60 to cover bank handling fees. Once the job is complete and you have paid this is you agreeing that you are happy with the job, if for what ever reason once payment has been received and you notice any marks etc this will need to be discussed with Shower People Ltd. directly to work out whom is at fault. Your warranty will start from the date of completion. Any problems you have with in the 12 month period in regards to products will need to be brought to Shower Peoples attention and photographic evidence will need to be supplied for us to send on to our supplier. By agreeing to have works completed you have confirm that you have the right to take out the following works. If you are in rented accommodation you need to have written or verbal agreement between Shower People and the landlord of the property. If you are paying for works to be taken out in rented accommodation you need to give Shower People confirmation from the landlord to complete the works in their property. If you are in a council owned property, authorised work can be completed when approved by the local council.

Free Shower Stool & Grab rail: Free shower stool and grab rail available on any shower installation over £1999. Shower stool & grab rail while stocks last. Shower Stool maximum of 14 stone. Shower People are not and will not be liable for anyone over this weight using the stool. Stool must be maintained and tightened now and again by yourself. Additional cost of £80 for a heavy duty stool which holds a max weight of 25 stone. 

Rubbish removal: Shower People Ltd. hold a certificate of registration under the waste (England & Wales) regulations 2011 and also have a contract with BWS Waste management LS12. 

Fitters: All fitters Shower People employ to complete installations are approved self employed contractors.

 

Warranty: Any work installed by Shower People Ltd. is entitled to 12 months warranty on labour starting from the completion date of the job. If you have any problems you should call our contract manager on 07957 364 480 Monday - Friday 8:00 - 16:00 who will then be able to arrange a time and date to come and resolve any problems you may have. Anything that fall outside of the 12 month warranty will result in a call out charge or £75 plus any materials on top. Your warranty will become void if you are verbally or physically abusive towards any member of Shower People Ltd.

Cladding: All cladding used is of the best quality, if down the line you decide you would like some more of the same colour, it is like wallpaper we can not guarantee it will match but will do our best in all cases.

Liability: All fitters of Shower People Ltd. have public liability insurance for taking out works in domestic properties.

Deliveries: We offer a delivery service within West Yorkshire. There is a £10 charge for any delivery under £300. If you would like to discuss please call 01133 450 300. Deliveries should be inspected immediately after receipt. Any discrepancies should be notified immediately. Anything after will not be accepted by Shower People Ltd.

Cleaning: It is important to clean your shower door and tray after every use. Wipe down all the glass and metal parts with a soft cloth. Do not allow limescale to build up in hard water areas. Ensure that any residual water on the glass is removed after every use. Clean the glass and cladding regularly using soapy water. Do not use abrasive products on any surface. Bathroom products are vulnerable to acid attacks and some strong household cleaners including strong disinfectants, denture cleaners, hair dyes, wine making chemicals and photographic chemicals may contain acid. These materials may have a varying effect on the surface from black spots/streaks (which cannot be removed) to pitting the surface. Contact with these materials should be avoided. 

Payment: Payment is made on completion of works by Shower People via Cash, BACS transfer or Cheque made payable to Shower People Ltd. Any unpaid jobs on completion of work will incur a 5% late payment fee for every 7 days a payment is not made. Payments received via cheque will be banked via Shower People Ltd. any cheques that are then cancelled will result in a charge £60 to cover bank handling fees. Once the job is complete and you have paid this is you agreeing that you are happy with the job at this point your 12 month warranty starts.

Phone lines: 01133 450 300 / 07391 946 986 Monday - Friday 8:00 - 16:00

Customer services 07957 364 480 Monday - Friday 8:00 - 16:00

Complaints: If for any reason you have a complaint you would like to bring to Shower People's attention please get in contact via 01133 450 300 or email showerpeopleltd@gmail.com.

Data collection: Shower People Ltd. will hold your information for our records only and will not share your information with any third parties. 

Documentation of jobs: By agreeing to have works completed by Shower People Ltd. I agree to allowing Shower People Ltd. to document and display pictures and videos of my bathroom for print, advertisements and social media purposes. We may also use quotes or reviews for these purposes as well.

On Your Doorstep: Adel, Morley, Pudsey & Roundhay. £100 off voucher. Valid until 30th July 2020.

Voucher valid on any bathroom installation of £1,999 and above plus VAT. Valid in conjunction with other offers. Shower People have the right to remove this offer at any time. Bath out shower in based on single head shower or electric shower depending on your boiler, tray on a plinth, sliding door or side panel, shower to be installed in an alcove, cladding in shower area only, one free grab rail and shower stool per customer. Comfort height toilet may differ from image shown. Price dependant on current situation. Additional costs may be required for pan connector. Removal of waste included in price.

On Your Doorstep: Castleford, Pontefract, Rothwell & Garforth. Castleford Tigers signed shirt. Competition ends 14th September 2020. Winner announced late September. Winner will be contacted via phone call upon draw. Competition entry valid on any bathroom installation of £1,999 and above plus VAT. Shower People have the right to remove this offer at any time. Bath out shower in based on single head shower or electric shower depending on your boiler, tray on a plinth, sliding door or side panel, shower to be installed in an alcove, cladding in shower area only, one free grab rail and shower stool per customer. Comfort height toilet may differ from image shown. Price dependant on current situation. Additional costs may be required for pan connector. Removal of waste included in price.

Squeaker Magazine: £100 off voucher. Valid until 30th July 2020.

Voucher valid on any bathroom installation of £1,999 and above plus VAT. Valid in conjunction with other offers. Shower People have the right to remove this offer at any time. Bath out shower in based on single head shower or electric shower depending on your boiler, tray on a plinth, sliding door or side panel, shower to be installed in an alcove, cladding in shower area only, one free grab rail and shower stool per customer. Comfort height toilet may differ from image shown. Price dependant on current situation. Additional costs may be required for pan connector. Removal of waste included in price.

TiTo Magazine: £100 off voucher. EXPIRED 

Woman's Weekly: Local discount is applied for anyone within a 25 mile radius of Shower People, LS12 3BT changes to quote will be applied at the time of survey. Prices stated in the publication are a starting from price and can inflate dependant on survey outcome. Woman's Weekly prices may vary from that advertised in store as they cover travel, surveying and advertising costs, maintenance, accommodation and sundries for fitters includes 1 year call out fee. Shower People Ltd. have the right to refuse or remove this promotion at any time. 

New Year Deal: Offer applies on any installation booked & completed by March 2020. £999+vat total price including VAT £1,198.80. Style may vary from image shown. Included in the deal 800 x 800 stone resin quadrant shower tray, 4mm glass 800 x 800 shower enclosure, thermostatic shower mixer and riser, 2 x 10mm x 2400mm x 1000mm wet room panels in gloss white only (additional cost for another colour or style) cladding finished with chrome trims, shower tray installed on a 90mm plinth kit, price includes all waste removal, parts and labour. Shower People Ltd. have the right to remove this promotional at any time. Additional costs apply for any extras ie. when removing your bath there will be a void space where there are no tiles or flooring for Shower People to replace flooring this will be an extra.

Billboard advertisement: Bath out shower in £1,999+vat price includes; removing old bath, installing shower tray on a plinth, cladding in bath area only, glass based on quadrant shower or single glass in an alcove and single head or electric shower depending on current situation. 1 free shower stool and grab rail per customer. Additional extras may be dropping tray to the floor, double head shower upgrade, any additional cladding, end panel of glass, ceiling cladding, flooring etc. Style may vary from image shown.

Comfort height toilet £299+vat price includes; supplying and fitting comfort height toilet with cistern, seat and pan. Additional costs may occur if your current pan connector or flexi need replacing. Style may vary from image shown.

L Shape bath £2,299+vat price includes; removing old bath and installing L shape bath with side panel and glass, bath shower thermostatic mixer and cladding in bath area only. Left or right hand configuration available. Additional costs may occur if you would like separate shower and taps and end panel for the bath if not in an alcove or any additional cladding. Style may vary from image shown.

Classic 1000mm basin and wc £560+vat price includes; supply and fit of white 500mm basin and 500mm white wc unit with back to wall pan, basic tap and all fittings. Additional cost for tap upgrade or comfort height back to wall pan. Style may vary from image shown.

Shower People Ltd. have the right to remove this promotion at any time.